Our Commitment
Confidentiality Standards
The foundation of trust in executive advisory
Our Pledge
At Ace & Elise, confidentiality is not merely a policy—it is a foundational principle that enables the depth of partnership required for transformational leadership work. We understand that executive coaching and advisory relationships require absolute trust, and we honor that trust with unwavering discretion.
Confidentiality is a core competency and principle of the International Coaching Federation (ICF). Our coaches are ACC ICF certified coaches, upholding the highest standards of ethical practice and professional conduct in the coaching profession.
What We Protect
Our confidentiality commitment extends to all aspects of our engagement:
- The existence of any advisory relationship
- All strategic discussions and business information shared
- Personal leadership challenges and development areas
- Organizational dynamics and internal matters
- Financial information and business performance data
- Future plans, acquisitions, or strategic initiatives
Our Standards
No Public Disclosure
We never disclose client relationships in marketing materials, case studies, or public communications without explicit written consent.
Secure Communications
All sensitive communications are conducted through secure channels. We use encrypted storage for all client documentation.
Limited Access
Client information is accessible only to the advisory team members directly involved in your engagement.
Perpetual Obligation
Our confidentiality obligation continues indefinitely, surviving the conclusion of any engagement.
Conflict of Interest
We maintain strict protocols to identify and manage potential conflicts of interest. Before accepting any engagement, we conduct a thorough review to ensure no conflicts exist with current or former clients. In rare cases where potential conflicts arise, we disclose them proactively and seek client guidance on how to proceed.
Exceptions
The only circumstances under which confidential information may be disclosed are: (1) with your explicit written authorization, (2) when required by law or legal process, in which case we will provide advance notice where permitted, or (3) to prevent imminent harm to individuals.
Questions
If you have questions about our confidentiality practices or wish to discuss specific concerns, please contact us at aceandelise@gmail.com